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Returns | Privacy | Policies

Policies

Return Policy

Please notify us within 30 days of receipt of your order if you need to return or exchange your products. Unfortunately, we cannot take back supports that have been installed or altered in any way. Custom manufactured products cannot be returned. Make sure the Return / Exchange Form is filled out completely and enclosed with your return shipment. This will help with processing your return and proper refunding. We are here to help so if you have any questions please give us a call.

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Privacy Policy

Federal Brace takes the privacy of its customers data very seriously. As part of your shopping experience with us, we only collect information that we need so that we can successfully process your transaction, fulfil your order and provide you with the services you expect then and in the future.  This information may include, but is not limited to, details which include identifying information such as name, email, shipping/billing address, credit card number, and expiration date.  Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your  transaction with us.  This information is not stored in our website but will be stored with our credit card processor so it is not visible to our staff but accessible to you for future orders.  

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